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Tel: 01732 848480

Tel: 01322 660330

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Childcare Solutions......

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We at Dawn to Dusk Day Nursery constantly strive to ensure that we give your children the best possible care, and attention at all times, whilst offering a quality service. If at any point during your child's stay with us, you wish to discuss an area of concern, or are unhappy about any element of the service, which we provide, then please do not hesitate to speak to a member of senior management who will only be happy to help!

 

If after discussion with senior management you feel your concerns are still making you unhappy about the service we provide you can contact the Office for Standards in Education (OFSTED).

 

The Early Years directorate OFSTED is responsible for the registration and inspection of Early Years Provisions.

 

They can be contacted in the following ways:

 

Ofsted National Business Unit

Royal Exchange Building

5th, 6th and 7th Floors

Piccadilly Gate

Store Street

Manchester

M1  2WD

 

Telephone: 0300 123 1231

www.ofsted.gov.uk

 

Likewise please tell us when you are happy. This is a great moral boost for the staff who dedicate their careers to the well-being, care and development of young children. In order to deliver what you want we welcome your constructive comments and, where ever possible, will act upon them.

 

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Complaints Procedure